Centralis offers custom UX research, strategy, and design services to support every stage of your process.

We help our clients create exceptional products and services that people want to use. Unlike broader design agencies, we focus exclusively on user experience. Our 20+ years’ experience spans 600+ projects involving software, websites, mobile applications, and physical devices. We work with Fortune 500 companies, start-ups, non-profits, and all types of organizations in between. We provide the user insight and strategic guidance you need to deliver the best experiences for your customers, all while keeping your business goals and timeline front-of-mind.

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We find answers to critical UX questions:

  • What products and services do our users want and need?

  • What improvements to our experience should we prioritize? 

  • Where are the opportunities to delight our users?  

  • Where do users encounter roadblocks in our product?

  • What’s the best way to organize our information? 

  • Where do we stand versus our competitors in users’ eyes? 

  • How can we get user feedback within our project’s timeline?


As UX research experts, we support each stage of your design process:

Generative Research

People are fascinating, and studying them provides inspiration for creating the best experiences. We offer a range of methods for understanding your customers and uncovering the insights you need to exceed their expectations.

 
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Evaluative Research

Observe users as they complete real-life tasks using your product or service. Evaluative research saves you time and money during the development process by finding and fixing flaws early and keeping your team connected to the needs and desires of your end users.

 

UX Strategy & Design

Great design happens when robust user understanding meets creative problem solving. Our thoughtful, strategic designs ensure users can accomplish their goals, while keeping your business objectives and timelines front and center.

Questions about our offerings?


Why Centralis

We have more than twenty years of experience and the numbers to prove it:

80% repeat clients
Over 600 unique projects
Over 28,000 research sessions conducted

"We reached out to Centralis for research around launching a new B2B website.
The learnings and insights drove millions in sales pipeline for us."
- Centralis Client

We Work With Companies You Know

Array of company logos, including UnitedHealthcare, Sony, Discover, and other well-known brands

"Centralis is our first choice for a usability partner."
- Sr. Vice President & Director of Product Management, Communications Company

Featured Case Studies

Mercury Marine

Centralis and Mercury Marine charted a course for next generation displays and navigation controls.

MyUS.com

Centralis’ worldwide remote research uncovered crucial user feedback that informed our redesign of MyUS.com.

Foresight

Centralis and CGP teamed up to design Foresight, a system that revolutionizes corporate board meetings.


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About Centralis

  • 20+ years of providing excellent UX services

  • Over 28,000 research sessions conducted

  • 80% of our clients are repeat customers

  • Experience in a wide range of industries

  • Projects generally kick off in as little as one week

  • Flexible timelines to fit your schedule